Airkit was a low-code platform for building customer service apps such as forms, chatbots, workflows. In early 2023, a frontend engineer and I used a 48-hour hackathon to see what we could do with the ChatGPT API.
We built a prompt-to-app workflow. Apps that had taken weeks now took about 30 seconds to get 90% done. The demo pivoted the company to AI-first. Four months later, Airkit was acquired by Salesforce as Agentforce.
Beyond the AI work, I overhauled Airkit's design system for both the platform and whitelabel partners, built a data state management system for QA testing, and updated the visual studio tool palettes — while managing and scaling the product and marketing design teams.